My wife & I moved to Vermont 6+ years ago after having lived in the NYC metro area & center city Philly regions for an equivalent amount of time. We’ve had the same address & same phone number the entire time.
I kind of expected I would get calls for whomever had the # before me for a bit after the # transition. Turns out I did. And it was for a restaurant called Lilac Cafe. As a courteous resident of a small town, I would tell them that business is no longer around – the # had been disconnected & reassigned.
As the years went on, I continued to get calls for the Lilac Cafe. Sometimes it was a telemarketer using an old list. Sometimes it was a person coming to Manchester, VT looking for a bite to eat. In fact, I get calls so often (10-20 times a year) that I now ask people what type of food they eat & recommend local restaurants accordingly.
Don’t believe me? Click on this link. The first post is for UrbanSpoon and lists my # right there!
Then, you have the other situation where someone is looking for a real/live business and they can’t find their address or phone number in a search engine b/c that company doesn’t have a web presence (website, Facebook page, twitter page, address listing, etc.).
If you’re a business owner and you don’t have a strong web presence, you’re genuinely missing out on a lot of opportunities. If my phone continues to ring for a business that hasn’t been here in 6+ years, don’t you think you might get a few calls if you’re really serving up food?